- Features
- Organisations
- Responsible People
- Projects
- Site Administration
- Commitment
- Accounts Payable
- Accounts Receivable
- General Ledger
- Payroll
- Banking Foreign Currency
- Government & Authority Reporting
- Marketing
- Estimating
- Sales & Inventory
- Assets & Equipment
- Documents Management
- System Support
- Glossary
- A: ABN - Authority
- B: Backup - BRN
- C: Calendar - Cut-off
- D: Dates - Duration
- E: ECI - Extn of Time
- F: Factor - Function
- G: General - Guarantee
- H: Hazard - Human
- I: Identity - Item
- J: Job - Journal
- K: Kangaroo - KW
- L: Labour - Lump
- M: Main - Muli
- N: Name - Note
- O: Object - Overhead
- P: Paid - Project
- Q: QA - Questions
- R: Range - RPC
- S: Safe - SWOT
- T: Table - Types
- U: Units - User
- V: Valid - Voucher
- W: Web - Worksheet
- Products & Pricing
- Members Support
- Muli Associates
- Muli Open Source
- Blog
- Historical / Interest
- About
- Useful links
- Construction Project Management Software
- LibreOffice
- Muli Productive Contribution/Liquidity Chart
- Operational Risk management software
- Payroll Accounting
- Project Roles and Responsibilities
- Project Roles and Responsibilities
- Project Timesheet
- Resource
- Accounting Software Comparisons
- Accounting Software for Builders
- Australian Payroll Software
- Award Wages
- Builders Project Management Software
- Builders Software
- Building Construction Software
- Building Industry Software
- Building Software
- Construction Accounting
- Construction Payroll Software
- Construction Project Management Software
- Construction Software
- Employee Timesheets
- Job Cost Accounting Software
- Job Cost Software
- Job Costing System
- Linux Accounting Software
- Operational Risk Management Software
- Payroll Process
- Project Accounting Software
- Project Management Phases
- Project Management Processes
- Project Management Risks
- Project Roles and Responsibilities
- Project Scope Management
- Standard Business Reporting
- What is Risk Management
- Work Order Management Software
Work Order Management Software
Who Needs Work Order Management Software?
Businesspeople looking at Work Order Management Software may actually require construction accounting software, especially if they are involved with projects.
Work Order Management Software is actually targeted at other industries, typically field service and equipment maintenance. It covers similar elements – jobs, time allocated, people assigned, material issued and billing details, but there are some major differences.
Escallation Management
Work Order Management Software highlights non-project based features such as Escalation Management so that priorities can be reassigned when pre-defined elapsed time limits have passed without appropriate responses from field staff. Even the assignment of work may involve a sophisticated allocation system based on roles and responsibilities, current location and workloads.
Serial Number / Warranty Tracking
Maintenance users would also require extra field for information specifying the serial number and warranty details of the equipment under contract. Finally a software based dispatch board would typically be in place so that field staff or subcontractors can be alerted to newly assigned work.
Customer Field Service
These issues are based upon field service companies emphasising customer service. A construction company by comparison has fewer clients but higher value contracts with projects extending over a longer time – not jobs that take 2 hours, but projects that last 2 years.
Special Needs of Construction Industry
On the other hand there are special requirements that the construction industry requires, such as withholding part of the payments to subcontractors (retentions), producing contract documents with specific clauses for suppliers, applying an earned value approach to profit reporting in the general ledger and managing risk. All of these are omitted from the standard Work Order Management Software systems.
Prefer to WATCH than to READ? Introduction to Muli:
|